Internship - Software Engineer Intern ServiceNow Employee Review

3.0
Oct 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The company is growing at a phenomenal pace. There is a lot of potential for what the company can do. Promotions from within I worked with and under some great people that were really passionate about working at the company and on the product. My immediate boss was very supportive and accommodating Free snacks and a beer and wine social every other Thursday. The source code is well documented and maintained. Plenty of fun events for interns. Agile scrum methodology Got a powerful laptop to develop on Competitive pay and benefits The founder of the company is a really nice guy. I can see why people like him.

Cons

The work that I did was largely mundane and was more stressful than I thought it would be. Random firings. Yes, they happen. A couple of developers on the team I worked with just got up and vanished one day without much of an explanation as to why. Setting up my environment on my computer took far longer than I thought it would take The product isn't very exciting. Even the higher ups admitted that. No raises, just annual bonuses.

Explore other reviews about ServiceNow

5.0
Jun 3, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Big Tech health + vision + dental benefits

Cons

Significant change and movement in org.

2.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

ServiceNow had a differentiated platform and products. Early on the culture had a startup energy that was rare for a company this size collaborative teams, ownership, and a sense that people actually cared about outcomes. Working with large enterprise customers on complex workflows was interesting work.

Cons

The ServiceNow I joined was a different company. As headcount increased, so did the bureaucracy, layers, and friction that rewarded politics over execution. The layoffs of the last few years were handled poorly little transparency, inconsistent communication, and decisions that felt made far above with little thought for the people affected. The "cost optimization" messaging rang hollow against continued executive spending. For a company that sells workflow and people process tools, the irony of a chaotic RIF wasn't lost on anyone in the field or on customers. Leadership political dynamics were real. The right team, the right manager you had cover. Performance alone didn't protect you.

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