Great place to work - Sr Staff Technical Program Manager ServiceNow Employee Review

5.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Everyone is extremely helpful and the culture truly embodies the "Win as a Team" value, where everybody understands we all work towards the same goal and is willing to support each other. The work is challenging and interesting. The compensation package is above market. So far, this is the best place I have ever worked on so far.

Cons

Most of the tools used are proprietary and it takes a bit of time to ramp up and understand them all.

Explore other reviews about ServiceNow

5.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay, benefits, flexible time off

Cons

Workload and difficult work life balance

3.0
Jul 10, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solving important problems at scale.

Cons

The culture has gone downhill. High performers are not awarded the way they once were. Bureaucracy and complexity have made it nearly impossible to deliver efficiently. There is no a strong product management function, no clear platform, strategy, and leaders have become less empathetic and more toxic as we have grown. Unlimited vacation actually accomplishes the opposite of what it is billed as. Whereas previous tech companies had X number of weeks protected for vacation, at ServiceNow you always feel bad for taking time off and know that people are watching.

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