developed me to a whole new level - Titan ServiceTitan Employee Review

5.0
Jul 23, 2016
Recommend
CEO approval
Business Outlook

Pros

our customers love our product, and we love our fellow Titans. it doesn't get any better than this. one of the company's core values is the desire to achieve extraordinary things. it was a bit discomforting for me to formally take on very ambitious goals, but the process has shown me what I'm truly capable of. and the company seems to be supportive of failure, so long as you took on a huge challenge and went about it the right way.

Cons

it's not easy, and it's not for everyone.

Explore other reviews about ServiceTitan

5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company great people great place

Cons

slow promotion path to where you wanna go

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

2
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