The company grows dramatically but your career growth may be stunted - Anonymous employee ServiceTitan Employee Review

2.0
Nov 12, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people at ServiceTitan are what made it great for me. There are nice perks like company paid benefits and catered lunched.

Cons

Unfortunately individual growth didn't happen much here. Not only for myself but for the majority of people in the department I worked in. There is most definitely a "boys club" feel here and even more so in the sales department. ServiceTitan is an incredible product but the way things are run isn't as incredible. When I was hired a big selling point was the growth opportunity and the ability to dip your toes in other departments and find the right career path if necessary. Unfortunately, this didn't come to fruition at all.

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ServiceTitan Response
7y
Thank you for your feedback! Employee growth and development are important to us, as we know we cannot achieve our goals without the best team in place. Career pathing is a priority for our team, as we understand that clarity into growth and opportunities is important for employees as we continue to grow. We want every employee to be confident and know that their growth is based on the merit of their work and skills only. Diversity in our team has always been important to us, and we will continue to do whatever possible to ensure that there is representation across our growing organization!

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5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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