Amazing Place to Work & Impeccable Teammates! - Training Specialist ServiceTitan Employee Review

4.0
Nov 13, 2018
Recommend
CEO approval
Business Outlook

Pros

-Full healthcare benefits -Free catered lunch (daily) -Plenty of snacks and drinks -Mostly open-concept floor plan -Sit-stand desks -Building has lots of windows for natural light and is located in a great area, easy to walk to buy food or to grocery stores, etc. -Flexible working hours -Flexible time offThere is a fun, but results-driven culture -Peer-to-peer rewards points system is in place in which Titans can award points to colleagues that can be converted into dollars towards various -There are so many different, intelligent people that we work with. Diversity and talent are celebrated here -Non-intimidating leadership -Plenty of room for company, team, and individual growth

Cons

-Company is growing at a rapid rate. This makes for organizational changes, lack of processes, and a constant stream of new information. You will be pushed to learn at a fast pace and learn as you go. It's important to decide whether that is exciting for you. -We do shift desks often as a result of the company growth. There is an opportunity to acquire more space to accommodate for all of the Titans. -No matching 401k

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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