Great place to work! - Training Specialist ServiceTitan Employee Review

5.0
Jan 7, 2019
Recommend
CEO approval
Business Outlook

Pros

The benefits, the snacks, and the employees are great! There’s a fair amount of travel, but they tell you that before hand, so there’s no surprise there. They function like how you’d expect a tech company would. They give you all the tools you need to be successful (co-workers, new technology, countless training resources, etc.) and the ability to really manager yourself.

Cons

It’s a high stress, high reward environment. At the same time, anything worth doing will have its challenges. You’re going to have some busy weeks, but if you’re looking at joining this company you’re probably already working in an environment that doesn’t pay well or is stressful. Work life balance is what you make it. If you’re efficient and embrace the work, you’ll have plenty of free time.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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