Best Software Company To Build Career In Southern California - Vice President Operations ServiceTitan Employee Review

5.0
Sep 9, 2019
Recommend
CEO approval
Business Outlook

Pros

One of the fastest growing software companies >$100m ARR means you learn what it's like to be at a company that's succeeding...which will always be valuable in the future Impressive leadership team that comes from top-notch companies like Netflix, Riot, Accel Partners, Red Bull, Intuit, etc Highly competitive pay - great perks Meritocracy culture - do good work, get rewarded Incredible founding story that's resonated in the company culture and values (founder's started the company to help their parents run contracting businesses) Starting to grow into new markets - so even opportunities to be a part of a startup within a startup Very transparent on goals and performance

Cons

Very big culture of performance management - setting aggressive goals, holding yourself and your team accountable, etc. This can lead to a high stress environment Diversity of extended leadership team could be improved

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

1
See reviews by: Helpful|Rating|Date|All