Soul Sucking Sales Job - Sales ServiceTitan Employee Review

1.0
Feb 20, 2020
Recommend
CEO approval
Business Outlook

Pros

free parking and good snacks

Cons

This is the most soul sucking toxic environment you will come across in your sales career. Why this place is horrible: -they will change quota/expectations on you almost every other week -you will be endlessly ramping -Can't trust leadership or HR -you will not get your comp plans till months after they make the changes -the "sales enablement" team they have had on board are people who have never done sales or hit quota in the role - metrics managed NOT people managed -NO career growth -Performance Plans handed out left and right and fearing you will get one every day You will notice that whenever anyone writes a bad review there will be a couple positive reviews pop up. This company is notorious for this and it is not a coincidence... Beware

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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