Tough Place to Work - Project Manager ServiceTitan Employee Review

2.0
Jul 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Great perks, nice office, and a good product. You learn a ton and you're never bored. People tend to be very friendly. There's tons of great extracurricular activities and clubs to participate in. Despite what other reviews say, it's a very diverse and welcoming work environment.

Cons

Stress can be off-the-charts at times. Many of the young managers here aren't good at people-managing. Very challenging environment to navigate: both politically and for work life balance. Lots of willing and unwilling turnover. Certain teams / people hold too much sway, making cross-functional relationships difficult to build and maintain. Benefits are great, but the pay is low for the hours you put in (60-70 hour weeks + weekends are normal). Not the best place to start a career, nor is it the best place to build your career.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

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