Great company to work for, where each and everyone is valued and appreciated . - Software Engineer ServiceTitan Employee Review

5.0
Dec 22, 2020
Recommend
CEO approval
Business Outlook

Pros

1. Work and life balance. I really mean it, especially with the opportunity to work from remote(from anywhere you want) you can spend your time as you want to. 2. Plenty of perks. They just keep coming, with the company’a growth the founders like to give and share with the rest of us. 3. Constant growth and learning. Within a short period of time you can advance in your career.

Cons

I believe there is almost none. Though one thing that comes to my mind is that you can see across engineering teams engineers who are Senior engineers with level 3 but have a technical knowledge of a Junior. I believe that comes a lot from managers and directors who are either Inexperienced or sympathetic towards number of engineers and so they are promoting them.

Explore other reviews about ServiceTitan

5.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

great product, demos are put up for you.

Cons

quota is a little unreasonable. pipeline can be garbage.

1.0
Jun 13, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits are solid, including stock options and unlimited PTO, though I didn't feel especially encouraged to actually use the time off. The C-suite has a clear vision for where the company is headed. Peers are genuinely good to work with, and there's a shared sense that people want to do well and want each other to succeed. It's a growing company, so the stock could carry real value over the long run if that growth holds.

Cons

Leadership at the department level was my main concern. In my experience, the management style made it hard to raise concerns or disagree without it affecting how you were viewed on the team. Direction was often unclear and expectations shifted, which made it difficult to know what success looked like. Over my time here I saw a lot of capable people leave, some by choice and some not, and the turnover lined up with those leadership gaps.

2
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