Pros
Consistent full-time schedule with reliable 40-hour work weeks • Opportunities to work with easygoing and cooperative clients • Relaxed and manageable days when the environment was calm • Access to snacks and small perks that made shifts more enjoyable • Availability of paid time off (PTO
Cons
While working in this role, I noticed certain workplace issues that were not addressed directly. For example, concerns related to diversity and inclusion were often minimized or reframed in a way that avoided acknowledging them clearly. Management tended to use overly positive language to gloss over serious concerns, which created a sense of disconnect between staff and leadership. Additionally, the approach to conflict resolution was ineffective. Employees were told to address issues directly with one another, rather than receiving structured support from management. This, combined with a lack of confidentiality—where information shared with supervisors or higher leadership was often circulated among others—contributed to a workplace culture that did not foster trust.
