Inhumane working conditions. - Direct Service Professional Sevita Employee Review

1.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Working with families is the main rewarding experience.

Cons

DSP's make money for this company so comments from those who feed off their work will be positive DSP's are required 42 contacts with clients a month each contact must last minimum 2hrs that is 84hrs a month. Add driving time of at least 2 hrs total to each contact i.e from contact to your office, home or next contact that's 42 hrs x 2hrs so add another 84 hrs=168hours a month. Every week you have dreadful team meetings approx 6 hrs per week x 4 (i.e 4 times in a month) =24 hrs + 168hrs = 192hrs a month. Then you have trainings at least 2 per month for approx 3hrs each add another 6 hrs= 198hrs. Add 10 hours per week x 4 = 40hrs a month for administrative tasks, submitting paper work for billing, preparing for "team meetings" calling team mates, families and collateral's, preparing for client sessions - 198 + 40 = 238. Add minimum 8 hrs driving time to team meetings and trainings per month =246 hours per month. You will have 4hrs of supervision meetings at office with director per month add 2 hrs driving time to that = plus 6 hrs = 252hrs a month. When you are not doing the above there will always be something else the work never ends until the day you quit. The pay will not be worth the hassle, if you do the math you are a graduate on minimum wage. This is why there is a high high turnover. Team meetings can be frustrating DSP's indirectly pitched against each other by program directors to compete, criticize, intimidate, humiliate each other all in the name of "team building" There is a lot of pressure on DSP's if families cancel and you can't make the contacts. If you have to take a vacation you still have to make your 42 hrs before you leave so you are exhausted during and after your vacation. If the company does not have enough client's and you can't make 42 contacts you are made to feel guilty and accept responsibility so you add sales job to your job and start calling for contacts. You must report to management what you are doing with your time when you can't make your contacts. You are told to justify how your salary will be paid for that time. Very depressing. Your team mates are brainwashed to challenge your integrity and ability during the team meetings on why you did not make your contacts or your professional knowledge and application of your training from grad school during sessions with families. Glad to use my training in psychology to quit before I became brainwashed and programmed.

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Cons

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Pros

Good relations with PBS sometimes Good pay

Cons

Management is horrible. You may get a good house manger, but their supervisor are terrible. They all get together in some type of clique and even have favorite employees where they put them in a new position simply because of their connections. The Program Directors and Area Directors lie on employees just to cover up their involvement and save themselves from being written up. There is no fairness when working at this company. You can get in trouble for something and a Program Director, Area Director, or even house manager can do the same thing and have their coworkers cover for them. They talk about chain of command a lot but when you actually follow it, it only comes back to bite you. If they want you gone your gone. I've seen it happen to two house mangers where one was lied on and almost faced criminal charges (now dismissed) and the other forced to leave or face a charge that was not their fault for problem that happened before they got there. It's all basically like a bad toxic parent and family. You can speak out to what's going on, but they refuse to listen or get mad because you're pointing it out. They speak In a raised voice, you match it ad get called disrespectful. You point out that they are doing the same thing and it's apparently how they talk. You talk about something private that's going on in your life between a manger or program Director and the next thing you know all your coworkers know.

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Sevita Response
1mo
Thank you for your feedback. We genuinely appreciate your suggestions and feedback.
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