Pros
I really can't think of any in the supervisor level.
Cons
As a supervisor you are limited on assisting DSP's with working in a positive and rewarding environment which reflected on how the residents were cared for. They allowed DSP's to work 20 + hours a shift which meant they sleep while working when it's 24 hour awake care, also neglected residents with not cooking for them, not showering them, many Medication Errors, yelling at the residents, and many other ways. I wasn't able to inforce corrective action, I had to allow DSP's to not follow policies and procedures or work the hours myself so they were done right and come back to see residents had to crawl because the staff wouldn't help them walk, it was so sad and upper management would not assist!!!!