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      Shaw Industries

      Engaged Employer

      Shaw Industries reviews

      Customer Service Representative - Customer Service Specialist Shaw Industries Employee Review

      3.0
      May 2, 2017
      Customer service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits Training program is great.

      Cons

      Overworked and under paid. Interview method is absolutely horrible. They hand pick who they want. Favorites are certainly a thing. Can't move up, you don't have enough experience.

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      Shaw Industries Response
      9y
      Thank you for taking the time to leave us this review. I'm disappointed to hear you feel you've observed favoritism in terms of advancement, as we strive to be fair in each of the decisions we make, even if the choices aren't obvious. The good news is that we are currently re-evaluating our interview and orientation processes, so I'd like to get in touch with you so we can incorporate your feedback. Thank you. - Deane Osner, Talent Acquisition deane.osner@shawinc.com

      Explore other reviews about Shaw Industries

      5.0
      Mar 25, 2026
      Engineering intern
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great career development program for students.

      Cons

      Team leading and management plays a large role in driving results.

      4.0
      May 4, 2026
      Concept designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shaw offers a lot of opportunities for growth, great work life balance, very flexible, and has great values.

      Cons

      Very hard to get pay bumps / raises due to not having a standard annual review. They use "pay for performance" which allows them to dictate WHEN you receive a raise. Even if you're going above and beyond you really have to document every little thing you do here to argue for a raise.

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