Great Pay, Bad management - Customer Service Representative Shaw Industries Employee Review

1.0
Oct 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Pros of working here is one week of vacation first year, two weeks the second - fourth year and then 3 weeks 5th year. Pay is unbeatable for entry level around the area.

Cons

Management pretends to care about what you need, but they do nothing to help you. They have no idea how to do any job, so don't expect to get anything out of them.

Explore other reviews about Shaw Industries

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career development program for students.

Cons

Team leading and management plays a large role in driving results.

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Shaw offers a lot of opportunities for growth, great work life balance, very flexible, and has great values.

Cons

Very hard to get pay bumps / raises due to not having a standard annual review. They use "pay for performance" which allows them to dictate WHEN you receive a raise. Even if you're going above and beyond you really have to document every little thing you do here to argue for a raise.

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