Shaw Industries Customer Service Representative - Customer Service Representative Shaw Industries Employee Review

4.0
Aug 9, 2010
Recommend
CEO approval
Business Outlook

Pros

It has good pay & benefits

Cons

Like any call center, you must be at your desk 99.9% of the time

Explore other reviews about Shaw Industries

5.0
Mar 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great career development program for students.

Cons

Team leading and management plays a large role in driving results.

4.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Shaw offers a lot of opportunities for growth, great work life balance, very flexible, and has great values.

Cons

Very hard to get pay bumps / raises due to not having a standard annual review. They use "pay for performance" which allows them to dictate WHEN you receive a raise. Even if you're going above and beyond you really have to document every little thing you do here to argue for a raise.

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