Overall, An unsatisfying work experience - Customer Service Representative/Service Desk Shaw's Employee Review

2.0
Jul 6, 2011
Recommend
CEO approval
Business Outlook

Pros

-Gain some experience with the general public and communications with the public -Gain some experience working with a team -Depending on performance, a good thing to put on a resume -Experience with handling money

Cons

-Sporadic and random hours -low pay for services rendered -Unresponsive and unsupportive management and co-workers -No real room for personal improvement or advancement within the ranks -Lackluster reviews of performance, copy and paste type stuff, no advice or constructive criticism given, they treat the review process as a joke. -Outdated training process causes many problems on the sales floor -Generally speaking, they treat their employees as commodities, not people.

Explore other reviews about Shaw's

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

decent company to work for

Cons

long hours during holiday season

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours for those who need it

Cons

work can vary and expectations change

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