Good stepping stone - Customer Service Representative Shaw's Employee Review

4.0
Oct 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Easy to move up. I started as a bagger. As long as you have a brain and common sense, they will quickly train you to cashier. I spent two years as a cashier. Learn as much as you can as a bagger, you'll be more likely to get off register (i.e. chores around the store- trash, bottle returns, returns). Learned alot about customer service.

Cons

I was commonly by myself as a CSR to manage checkout. Most managers would leave at 4 or 5. I typically worked 4-9 or 4-10. Most of my cashiers would leave at 4 or 4:30 and I wouldn't get more in until 6. You would only get 15 minute break, even with a 6 hour shift. 7 hour shift was two 15minute increments. 8 hours was two 15minutes and a half hour.

Explore other reviews about Shaw's

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

decent company to work for

Cons

long hours during holiday season

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

flexible hours for those who need it

Cons

work can vary and expectations change

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