Customer Service Rep - Anonymous employee Shaw's Employee Review

4.0
Aug 9, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Consistent hours, friendly associates and customers, always moving and almost always busy. I work nights and help close the store, it's usually gets pretty slow which is nice, allowing me to finish any closing tasks for the night.

Cons

A lot of management turn over. Front end has a tendency of either over staffing too much or under staffing. Store manager is kind enough but is always requiring the impossible. We have to hand out surveys like crazy, doesnt matter how many a customer has submitted, which gets tedious. Pay doesn't really increase with experience.

Explore other reviews about Shaw's

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

decent company to work for

Cons

long hours during holiday season

4.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

This was a goof first job for a teenager!

Cons

Some of the Management was not very friendly, and hours could be slim

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