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      Shell

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      A challenging but rewarding experience - Customer Service Representative Shell Employee Review

      3.0
      Jun 28, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working here helps with getting experience super easily, they hire a lot because they're short staffed, and it's a fantastic entry level job for anyone looking to get into customer service

      Cons

      No breaks, as with any customer service job there is a lot of bad apples in terms of customers, busy days are much busier than you'd imagine

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      5.0
      May 8, 2026
      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Shell is a wonderful company to work for. They truly support your continued development and many employees have been here for 20+ years. The work culture is one that provides a feeling of true psychological safety.

      Cons

      There are lots of meetings.

      3.0
      Jun 30, 2026
      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      My team is really good and nice to be around

      Cons

      Not much trajectory moving up

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