Residential Counselor - Residential Counselor Sheppard Pratt Employee Review

2.0
May 8, 2017
Recommend
CEO approval
Business Outlook

Pros

The clients, some good/caring staff members, good amount of down time depending what shift you work. Easy job for the most part. Good benefits for industry.

Cons

Horrible management and upper management, all managers and higher ups are friends so if you have a complaint it never gets anywhere. Company is always involved in ethical dilemmas and puts staff in tough situations all the time. Extremely high turnover rate. Most staff don't stay full time past one year, supervisors are untrained and underpaid along with the rest of the staff. Many supervisors involved in romantic and sexual relationships with other staff and sometimes clients. No security even after numerous attacks from clients on staff. Little to no room for advancement into positions that pay more than 30,000 per year. NO COMPANY MORALE AT ALL.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

avatar
Sheppard Pratt Response
4w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

avatar
Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
See reviews by: Helpful|Rating|Date|All