Mental Health Worker (Child and Adolescent Line) - Mental Health Worker Sheppard Pratt Employee Review

1.0
Nov 27, 2018
Recommend
CEO approval
Business Outlook

Pros

The best part about this job is seeing the patients benefit from 1:1 conversations from employees who actually care. Coworkers (at the time, most of them left because of change in management and horrible conditions) were also amazing. But that is really it. The CEO was fine but we never saw him, so it was hard to make an assessment. Benefits were pretty good but it isn't worth it for the pay. They make the HR representative for benefits so hard to contact.

Cons

Management is very unprofessional. Seeing the patients be in a "crisis" and not get the therapeutic help they needed was very upsetting. This hospital lets people who are NOT trained to run groups are responsible for helping patients. While some people had their bachelors degrees, a lot of the time the bachelor degree was in a completely unrelated field. I just do not understand how they can let people with only a high school diploma run "therapeutic" groups when they have not properly been trained. There is no help when it comes to people who even want to properly run groups. The way that staff talks to patients is beyond disrespectful. Sheppard Pratt has a way of making it seem like this incredible place to work for, when in reality you are put in danger for horrible pay. Males on the line made significantly more than females. The "annual raise" of 2% was mere cents for what Mental Health Workers make and never made a difference really in your paycheck. Mandations were awful but not the worst part of the job. Turnover rate is so high, they even had a survey about why people were leaving, but nothing was done. Everyone was scared that names were attached to the survey because they had you enter in your email so you could win a "raffle". It's a shame that I once took pride in the fact that I worked at one of "the best psychiatric hospitals" but I now see that it was the "best" because of how much stuff they cover up, not only on the units but upper management. Some staff brag about how they "took down" patients with force because they were acting out too much. They do not work with school schedules but they promise you in the beginning that they do. Honestly just the treatment of the patients overall is sad. People come to this hospital for help. I do not believe that they truly get the help they need, even if it is short term care. I would never ever let my child or anyone I know willingly go to this hospital. Parents would ask to switch doctors for their child and would not be allowed to. There was no opportunity for growth but always tell you that they are "looking into a program that would have advancement opportunities". Honestly people spend more time covering up mistakes and lying about what Sheppard Pratt is as opposed to making it a better place. The entire hospital is just corrupt. It just makes me sad and I cannot wait to get out of here.

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Sheppard Pratt Response
7y
Thank you for your feedback. It’s our goal to make Sheppard Pratt a place where employees enjoy coming to work each and every day. And it is our priority to create a caring and compassionate workplace for both our patients and staff. We are happy to discuss any feedback you may have. Please contact the Division of Human Resources at 410-938-3316 if you would like to further discuss your concerns. Or, employees are encouraged to use the Concernline to anonymously report any concern or issue. The number of the Concernline can be found on the back of the employee ID badge. Thank you.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

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Sheppard Pratt Response
4w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

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Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
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