If only I had known... - Line Cook Sheppard Pratt Employee Review

2.0
Aug 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Opportunity to learn from great Chefs Decent pay/benefits Full-time hours M-F hours, No weekends required

Cons

Management was horrible I was employed there for barely a week before a manager verbally insulted and demeaned me in front of the entire kitchen staff for apparently using the wrong dishware when preparing food trays. I was so shocked by that managers reaction that I had to excuse myself to the bathroom where I actually cried uncontrollably. I was humiliated, still, I stayed there for another 2 years before a death in my family and management not allowing time off so that I could help with funeral arrangements drove me to walk out mid-shift heartbroken. I loved what I did there, left every day feeling like I accomplished something and worked with some great Chefs. I truly learned so much about the food industry there, but the management needs SERIOUS help. I've never in my life been humiliated in public and talked to the way that manager talked to me and continued to talk to me for the following 2 years after that. Food Service in Sheppard Pratt of Towson, MD is HORRIBLE. Must have super thick skin to work in their kitchen and the ability to keep your mouth shut when verbally abused by your supervisors.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

avatar
Sheppard Pratt Response
1mo
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

avatar
Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
See reviews by: Helpful|Rating|Date|All