Sometimes it’s both malice and incompetence. - Service Coordinator Sheppard Pratt Employee Review

1.0
Jul 26, 2024
Recommend
CEO approval
Business Outlook

Pros

The health insurance and benefits are relatively good.

Cons

Don’t expect issues to be handled competently. Don’t expect loyalty and support as an employee. Resign yourself to 2% raises. Don’t expect them to help and support you if a patient harasses and threatens you. Do expect them to be unhelpful, unsupportive, and obstructive when given the opportunity. Do expect them to lay you off on short notice and as insensitively as possible. Do expect to be told by the transition coordinator that “We can’t be everything to everyone. You are no longer conducive to maintaining our finances.” Expect lots of corporate speak and minimal sincerity. And whatever you do, don’t ask why their employee turnover is so high. Or why so much of the revenue goes to pay their C-suite. Don’t ask why the CEO needs 4- yes 4- admin assistants while they lay off dozens of longtime employees claiming their finances “can’t support it.” For a company that is meant to care for mental health, they seem to go out of their way to destroy it for their employees. Save yourself gray hairs and heartache and work elsewhere.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

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Sheppard Pratt Response
3w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

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Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
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