Very fun but temporary job - Mental Health Worker Sheppard Pratt Employee Review

3.0
Mar 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Very fun, rewarding, great for a student in the field of psychology, social work, nursing, etc. I learned so much here that I will never forget. It has been an invaluable experience to me. I love the patient population on the unit I work on and I appreciate getting the chance to be exposed to patient populations on other units as well. It is rewarding to see them grow and heal every day. Working with the kids is especially fun, the staff try our best to make every day fun for them even with the limited resources we have. For PRNs, the schedule is so flexible which is perfect for students. I can literally work as much or as little as I want. Some months I work basically full-time hours, some months I only come in once a week.

Cons

No room for growth, I worked there for 4 years, received my masters degree and my counseling license yet they would not hire me in any of the numerous positions I applied for. Patients can be aggressive and dangerous. You can get hurt. Chronically understaffed. They constantly hire new people but the retention rate is horrible, people quit before they even complete their orientation. The quality of staff they hire is low, because they do not require a Bachelors degree or a CNA like other facilities. Only a high school diploma and no experience because they are cheap and don't want to have to pay people any money. So there are so many low quality, unprofessional staff that walk through those doors. They only care about having a body there. The upper management are always trying to do mental gymnastics trying to figure out how to fix the understaffing problem, when the only answer is to simply pay people more money. When we are understaffed, the units are even more unsafe than they have to be. I have seen so many people get hurt badly in situations that would be able to be controlled pretty easily if we had enough staff. The CEO has blood on his hands

avatar
Sheppard Pratt Response
1y
Thank you for sharing your experience and for your continued dedication over the years. We deeply value the contributions of team members like you, and we’re pleased to hear that you found the work both rewarding and educational. We take your concerns seriously and invite you to reach out to employee-relations@sheppardpratt.org if you’d like to share more details so we can address them appropriately.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

avatar
Sheppard Pratt Response
3w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

avatar
Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
See reviews by: Helpful|Rating|Date|All