Good workplace for experience, not great management, very stressful job - Therapist Sheppard Pratt Employee Review

2.0
Jul 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Great patients and families good medical benefits decent pay for the area

Cons

Poor support from management. Unit operated with no manager on the unit for over a year and then had someone in position for less than 2 months before she quit. Then went 5 more months with no on unit manager. Chronically understaffed. Even with a full time manager we were often told "that's just how it is" "I don't make these rules I just enforce them" Manager would not address issues with direct team members even if it was only 1-2 people making the same error, she would address the team as a whole which was terrible for morale for the rest of the teams who were giving this job their all. Overall felt extremely unsupported, the census of patients kept increasing so mistakes were being made and I felt it was unethical. The hospital appeared more concern with making sure they were making money as opposed to ensuring they provided the best care to patients and their families.

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Sheppard Pratt Response
12mo
Thank you for sharing your experience and for the care you provided to our patients and families. We're glad you found the work meaningful and appreciated the benefits and compensation. We know leadership changes and staffing challenges can be difficult, and we're actively working to strengthen support and communication across our hospital units. As a nonprofit, we're committed to delivering high-quality care while also making sure we remain sustainable, and we're taking steps to better balance both.

Explore other reviews about Sheppard Pratt

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits, supportive staff, good website support

Cons

they did not offer part time option

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Sheppard Pratt Response
3w
We're glad to hear that you found our benefits package valuable and felt supported by your colleagues and resources available. We also appreciate your feedback regarding part-time opportunities and continue to evaluate role structure across the organization to best meet both staffing needs and employee flexibility. We wish you all the best in your future endeavors!
2.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job starting out if interested in the mental health field

Cons

Current supervisor at the Elkridge location enables questionable ethical practices among social workers, such as deleting some parts of an discharge summary as to avoid compromising the hospital. she also is too focused on planning her future vacations instead of managing the constant bullying from certain colleagues and overall lack of support as an supervise. Only opportunities for growth is to supervise interns or do some of the supervisor’s tasks when she’s working at the center of eating disorders in towson. Also, some units are actually breaking OHCQ by allowing patients in the nurses station and barely doing groups. Current supervisor is clearly burnt out and devoid of empathy because the money from being manager of two different locations is worth it if it means there’s a lack of investment towards her supervises. As a result, supervision is poor because there’s no manager to refer to if there are any questions or issues in person.

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Sheppard Pratt Response
1mo
Thank you for sharing your feedback. These concerns are taken seriously and will be shared with the appropriate internal leadership teams for review. We also want to clarify that Sheppard Pratt does not remove reviews from Glassdoor or other review platforms, as moderation decisions are managed by the platform itself.
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