Smart company has lost it's soul for the time being. - Manager Shift Paradigm Employee Review

2.0
Feb 3, 2022
Recommend
CEO approval
Business Outlook

Pros

The people at SP are passionate about their work. No one is phoning it in, and they currently have many skilled individuals. If you would like to learn a new skill, they'll support you. Additionally, the unlimited PTO is actually honored, and no one gets mad if you take time off.

Cons

With the acquisition of LeadMD in 2021, the company's 'family first' and 'people first' mentalities definitely have fallen apart, leaving a toxic environment. If you are a manager or above, so many senior individuals have left that there's a total power vacuum. No one knows what is happening, or should happen. Who is on a project? Who knows! When is x VP getting backfilled? No idea! How many hours are we expected to bill? No clue! How much time has been allocated for QA or Project Management? Probably none. It's a problem. Sales still needs people to do the work, but there is little structure to how it's assigned, and even less throughout departments. Some people have had half a dozen or more managers in the last 2 years. I do appreciate that recently, the company is working to change the toxic changes-- there is a new CEO, and they are restructuring the way of working to be more transparent and easier on everyone. That being said, it's the third restructuring in a year. Projects are being completed by a skeleton crew, and there have been at least 20 people who have quit in the last 6 months, a majority of whom have not been properly backfilled.

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Shift Paradigm Response
4y
Thank you very much for your review and while we always love good reviews, we own up to the not-so-great ones too. Why? We so appreciate your candor in this review, we can only get better with feedback, good and bad. We appreciate that you feel this is "for the time being", meaning things can get better. Things will get better, Liz Ross our new CEO has committed to putting people first above all else. It is in our Goals for the first half of 2022 and is one of our company values. Tides are turning, we know that it will take hard work but we are committed to it. We are working very hard to refill positions and add staff to areas that need staff. We hope you are too committed and want to invite you to meet with anyone in HR you feel comfortable with to share more insight and suggestions. Again thank you!

Explore other reviews about Shift Paradigm

5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
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Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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