Grew too big too quickly and lost sight of employees - Account Manager Shift Paradigm Employee Review

3.0
Mar 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Mostly good people, good opportunities if you are liked by the OG LMD crew

Cons

Unless you are well known to upper management, you don't matter. This company went from a small, family-like agency to a large corp only focused on sales.

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Shift Paradigm Response
2y
Thank you for your time in giving this feedback. We recognize that this response is delayed, but we have been working diligently to fix many of the issues you mentioned above. We have regular Ask Me Anything meetings with the CEO, Liz, and many good conversations have been had. We have conducted an organizational-wide survey and have task teams working to implement new initiatives. Work will be ongoing as we value our employees and the work they do for our customers.

Explore other reviews about Shift Paradigm

5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
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Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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