Quiet layoffs every few months during 2023. No merit adjustments or bonuses since last year. Aggressive outsourcing efforts - an entire North America-based QA team was laid off last year, and then slowly replaced with associates working in a time zone 12 hours away. This left gaps in coverage and caused strain on the teams that relied on QA. This is just one example. The executives have been ripping the copper piping out of the walls of a once-well performing company to keep it limping along. Let's see where this takes them.