It had such potential - Project Manager Shift Paradigm Employee Review

2.0
Oct 25, 2023
Recommend
CEO approval
Business Outlook

Pros

The people you get to work with are incredible. Not only are they good people, but they are smart and extremely clever. Always striving to do what is best for their clients.

Cons

The company leadership is rapidly turning toxic. Allowing clients to dictate way too much internally.

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Shift Paradigm Response
2y
We appreciate you taking the time to provide your feedback. There is no service business that doesn’t struggle with managing client expectations. We are no exception, and one of the things we are most proud of is that our client NPS score has risen to over 70, which has been a massive improvement. While we never want to let clients dictate, as you say, the need to be responsive to clients and their intricacies is critically important. The macroeconomic environment has made it very challenging inside of our client’s organizations, and we are proud that we are serving our clients through some very challenging times. Thank you for the compliment that we have incredible people here at Shift Paradigm who go above and beyond. We agree. We have made it a top priority to provide a positive and supportive working culture for our employees and to empower them to share their voice with leadership. We continue to learn and grow and are proud of the culture we are fostering here at Shift Paradigm.

Explore other reviews about Shift Paradigm

5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
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Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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