Extremely...odd experience - Anonymous employee Shift Paradigm Employee Review

1.0
Feb 9, 2024
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

individual contributors are great, remote work, good pay

Cons

I had the most baffling experience during my time here. My direct manager was a nightmare of a human. Think every typical toxic manager trait wrapped up into one. From the day I started, I was set up for failure. During my interview process, I inquired about the stability of the role I was being hired for -- as it was for a new offering. I was confidently assured I would not be in any trouble, as the teams could be fluid if need be. This, obviously, was not the case as they did not sell said product and therefore, my job went away. Now for the layoff process. This was the most insane, wild ride I've ever experienced. The company tried to force me to say my layoff was "mutual" after blindsiding me with no PIP or negative commentary on my work. They went as far as to try to get me to remove a linkedin post I made informing my network that I was open to work. Additionally, I had the unfortunate experience of having to file two separate HR complaints about my manager, with documentation attached. I was soon let go after the second by the same HR person I filed to. Executive leadership had even told me they had received the same complaints about my manager before. Do with that what you will. Now, for my manager. I genuinely do not know how this person has their job. Their blatant lack of technical and industry best-practice knowledge is baffling. I have truly never seen anything like it. They preach anti-micromanaging, yet they do the exact opposite. I was essentially not allowed to take bathroom breaks without giving notice. I was not introduced to anyone at the company and given significant grief when I took that upon myself. People were told, by my manager, that they were not allowed to meet with me. I was kicked off of client calls where my work was then presented by my manager. I was given tasks with the specific purpose of taking up too much time. I was told I wasn't allowed to question any decisions made by my manager because they were higher up than me. I was told I couldnt possibly be "right" about certain things because I was lower level in comparison. My manager, the delivery lead, joined 0 calls -- both with the client and with the delivery team -- and then when I was let go, had the gall to ask me what the client sells. the list could truly go on forever.

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Shift Paradigm Response
2y
We appreciate the feedback. We take great care in how we address the mismatch of skills and lack of performance and offer multiple support channels to aid people in a smooth transition when exiting the business. In Mid Market, specifically, we know that often teams in this sector are challenged to meet specific skill requirements. We wish you the best in your future endeavors.

Explore other reviews about Shift Paradigm

5.0
Sep 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of room to create your own structure and process. Respectful that employees are people. The organization actually cares about DEI, operationally, not just as lip service. Tons of opportunity for learning. Thoughtful CEO, who communicates clearly.

Cons

It is a difficult industry space for an org to enter, and I don't know anyone who does full service consultancy + agency particularly well. If you're gritty and you like creating your own structure, this can also be a pro.

3
2.0
Oct 7, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You will be a fool to seek any pros here. It's not a decent workplace for people who want clear boundaries and hope to enjoy some work-life balance. These awful people will never respect the lines you draw.

Cons

The work expectations were ridiculously high. Employees were expected to be available 24/7, work on multiple projects, and meet client expectations while balancing poorly assigned deadlines. It was a struggle to show up every day when you knew they expected too much from you. It was exhausting to try to reason with the arrogant leadership that did nothing but pile horrible expectations. They also didn't give me enough room to grow. My learning stopped, and I was doing boring work for months. There was no career growth, either. Overall, it was a horribly frustrating experience, and I escaped before I could be trapped here for long.

2
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Shift Paradigm Response
8mo
Thank you for taking the time to share your experience. We're sorry to hear that you felt overwhelmed and unsupported during your time with us. Your feedback about workload expectations, work-life balance, and development opportunities is taken seriously. We recognize that unrealistic deadlines and unclear boundaries can lead to burnout, and this is not the environment we want to create. Our new leadership is working to actively address these issues. Again, thank you for the feedback.
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