Customer service is hard but it’s a nice company to work for - Customer Service Representative Shimano Employee Review

5.0
Sep 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Very stable and reasonable in expections.

Cons

Working over the phone tech services can be a real emotional drain

Explore other reviews about Shimano

5.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

The insurance is really good. Even better than the medical industry.

Cons

Need more structural training for employee career growth.

3.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed my co workers and collaborative environment

Cons

No advancement opportunity, too many hours during launch times

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