Worst place I have ever worked - Engineer ShipperHQ Employee Review

1.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing positive to put here.

Cons

There is a toxic, condescending culture which trickles down from the top. People in management/leadership positions will openly badmouth others (occasionally name dropping them) in company wide meetings, and have narcissistic attitudes, occasionally stating they can do a better job than those under them and telling employees to "be smarter". Engineering team has zero structure in place. People will do others jobs (causing blockers) and be praised for it. Leadership team claims to take employees career goals seriously, then will avoid taking any steps toward said goals. Handbook says there will be performance reviews, these reviews don't happen. The company has a self described culture of caring about and wanting to do what's right by its employees, but that couldn't be further from the truth. Pays employees 20-30% under market, does not give equity, bonuses, or really any incentives. When an employee leaves or is terminated, the company does not even follow its own handbook. Company offers fully front-loaded PTO, then tries to have you pay them back at time of quitting/termination. They will jump through hoops to save themselves the smallest amounts of money, even if it means going against the handbook. Finance will dismiss concerns of employees by suggesting they have been "over-compensated". Will occasionally reward employees performance with bonuses, then three months later fire them for "performance issues" without any sort of warning or documentation in place. Company does not offer severance, refuses to pay out for unused PTO (handbook says they will), and tries to put employees last date of employment as a date prior to the actual last day. I would not recommend anybody consider working here. Would give zero stars if possible.

Explore other reviews about ShipperHQ

5.0
Apr 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity to learn. You are expected to know your role but there’s an understanding that everyone has opportunity to learn, whether that’s within the role you are in or in other areas of the business. The majority of the staff are willing to go beyond their duties to help and there are very few that are here to just do the 9-5 and be siloed.

Cons

The only downside really is that we can’t have the entire team in one location more frequently. It’s understandable when you have staff in several countries but it’s always a positive when you get the team in one place.

4
1.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly the people here are awesome and way too good for the nonsense they deal with. Everyone is just doing their best to survive. Half day Fridays are nice when they don’t get yanked away as punishment.

Cons

This place would actually be solid if not for the CEO Jo. Or as I call her: Jo-nado. Shes unpredictable. Loud. Volatile. You never know when something is going to set her off but when it does, watch out! She’ll go from 0 to 100 before you’ve had your first cup of coffee with emotional outbursts and complete chaos. My survival plan:. Avoid eye contact. Dont make sudden movements. Stay still, maybe she won’t notice you. Think Jurassic Park except this T-Rex has rage issues and the memory of a goldfish. When she finally spots you, game over! She’ll start firing off random questions that make zero sense and before you know it, you’re her new target. Everything you’re doing is now wrong even when you’re literally doing exactly what she told you to do. At this point, I just nod, pretend to take notes and wait for the storm to hit another department. I swear Jo is allergic to consistency or something. You cant win with her because she is not wired like a normal human. Its like the logical part of her brain got fried and it now runs on chaos and misplaced confidence. Thats why I turned her into Jo-nado in my head. Shes just a destructive force coming through that you have to try to avoid and not let her bring you down. Otherwise you’ll lose your sanity faster than your half day Fridays.

11
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