Avoid at all costs - Anonymous employee ShipperHQ Employee Review

1.0
Nov 3, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Getting a half day on Friday. Many of the employees are incredibly smart, kind, and willing to help each other out.

Cons

This is easily the worst place I've ever worked. Karen the CEO is frequently mean and cruel. During company wide meetings she would exclaim that she could have sold the company years ago for millions of dollars but chose not to because of how much she "cares." She micromanages everything and expects employees to complete impossible requests. She frequently mocks employees in public settings and laughs it off with a "don't be so sensitive" attitude. It was never constructive, just mean. Turnover is super high because working conditions are so poor, and those who have remained at the company for years are Karen's favorites and insulated because they'll say yes to anything crazy she comes up with. Here's the best example I can think of how much of a dumpster fire this company is. Take a look at the "ShipperHQ - For The Cupcake Bakers & Roller Skate Makers" video on their youtube video. Imagine how much time, money, and effort was spent buying/fixing up that truck, the film crew, recording a song, and running around Austin with employees only to get 910 views in 10 months (as of right now). Who is this video for? Did it help drive new customer acquisition or was it a vanity project to keep the CEO happy for another day?

Explore other reviews about ShipperHQ

5.0
Apr 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Plenty of opportunity to learn. You are expected to know your role but there’s an understanding that everyone has opportunity to learn, whether that’s within the role you are in or in other areas of the business. The majority of the staff are willing to go beyond their duties to help and there are very few that are here to just do the 9-5 and be siloed.

Cons

The only downside really is that we can’t have the entire team in one location more frequently. It’s understandable when you have staff in several countries but it’s always a positive when you get the team in one place.

4
1.0
Oct 22, 2025
Recommend
CEO approval
Business Outlook

Pros

Honestly the people here are awesome and way too good for the nonsense they deal with. Everyone is just doing their best to survive. Half day Fridays are nice when they don’t get yanked away as punishment.

Cons

This place would actually be solid if not for the CEO Jo. Or as I call her: Jo-nado. Shes unpredictable. Loud. Volatile. You never know when something is going to set her off but when it does, watch out! She’ll go from 0 to 100 before you’ve had your first cup of coffee with emotional outbursts and complete chaos. My survival plan:. Avoid eye contact. Dont make sudden movements. Stay still, maybe she won’t notice you. Think Jurassic Park except this T-Rex has rage issues and the memory of a goldfish. When she finally spots you, game over! She’ll start firing off random questions that make zero sense and before you know it, you’re her new target. Everything you’re doing is now wrong even when you’re literally doing exactly what she told you to do. At this point, I just nod, pretend to take notes and wait for the storm to hit another department. I swear Jo is allergic to consistency or something. You cant win with her because she is not wired like a normal human. Its like the logical part of her brain got fried and it now runs on chaos and misplaced confidence. Thats why I turned her into Jo-nado in my head. Shes just a destructive force coming through that you have to try to avoid and not let her bring you down. Otherwise you’ll lose your sanity faster than your half day Fridays.

11
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