Corporate is toxic - stay away - Anonymous employee Shoe Palace Employee Review

1.0
Aug 3, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only perk is the discount on shoes and new releases that hit the market.

Cons

Leadership treats people poorly and has no respect for anyone. They work in their own bubble and does not know how the real retail world operate from the outside. Total disregard for people's time and no set schedule for anything, calls people to attend meetings at leadership's convenience. Completely disorganized with no system or processes in place. No accountability and everyone plays the blame game. There are lazy people walking around making the admins do work and take all the credit, meanwhile there are hard workers that get no recognition. This place is so toxic and unhealthy for one's mental health. Leadership loves to create fear and anxiety to cater to their needs. They completely disregard the covid policies and make everyone go to work during covid, they also don't follow the rules to wear masks for safety - this is not regulated. Turnover rate is high and many people are unhappy. Leadership plays favorites and are out to get everyone else. The ways of working is inefficient and always caters to leadership's needs or based on mood of the day. There is no culture or balance of life, they praise people when they stay at the office until 10p. Stay away from this horrid place.

Explore other reviews about Shoe Palace

5.0
Jan 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Offers good benefits, pay, and breaks

Cons

Dislike being unable to pick schedule

1.0
May 9, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has recognizable brands and exposure to the retail buying world if you are completely new to the industry.

Cons

Leadership is exceptionally difficult to work with. There is little to no proper training, yet brand new employees are expected to immediately operate at the level of someone who has been in the business for years. Instead of teaching or mentoring, leadership tends to throw employees into high-pressure situations with minimal guidance and then criticize them for not already knowing the process. The culture feels reactive, disorganized, and unnecessarily stressful. Expectations constantly change, communication is poor, and employees are often expected to stay late with little notice. There is no respect for work-life balance, especially for employees with families or long commutes. Rather than developing talent, the environment often feels like leadership is trying to weed people out through pressure and intimidation. Mistakes are treated as incompetence instead of opportunities for growth, which creates a culture where employees are anxious rather than productive. I submitted a professional two-week notice and was let go the following day instead of being allowed to finish my notice period, which ultimately confirmed my experience with the company culture.

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