Undertrained Understaffed Underpaid - Field Photographer Shutterfly Employee Review

1.0
Apr 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Hours- As a part time employee, my hours are decent. I get Tuesday and Wednesday off and I work around 24 hours a week. Photography- Although being extremely limited in what you can do, there is still a lot of creative freedom in the way that you pose your clients. This isn't always the case though and if we had more training maybe I could've figured it out. JCPenney- The JCPenney managers and employees were always willing to help me when my manager wasn't. The JCPenney break room and location were also nice.

Cons

Lack of training- I had about three weeks of training, one of those weeks being computer based training. Lack of staffing- I rarely worked with my coworker and the manager left the third week of training. I was left to figure everything out on my own and the corporate company would get upset at me for things that I was never told about. Often times I would be swamped with 8-10 sessions and when I would ask for help it would be denied as they only wanted one person on the clock at a time. Underpaid- I was promised $15 an hour starting, I was paid $12.50-$13.50 an hour, it varied between paychecks. The company wants you to sell media bundles, the high priced package and they offer commission on it. Unfortunately, you only get $5 of the $350 bundle. It's really not worth it to bully the customers into buying the bundle for $5.

Explore other reviews about Shutterfly

5.0
Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours and good learning ability

Cons

N/A it really don't have consequences

4.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

I work with diverse and supportive people. Teams and leaders demonstrate the will to respond to worker needs with kindness and respect. On the operational level, teams are highly flexible and adapt quickly to changes when provided proper support. Work-life balance is high priority for the people I interact with.

Cons

The company has difficulty holding on to talent in tech fields since a good chunk of the focus has to be allocated to art/design and production instead. CEOs come and go every few years, leading to instability. For some teams, the process remains overly complex and inefficient because of misalignments between leadership/engineering and ops team users. No formal humanist policy around AI & robotics yet.

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