You are not a human, you are a number and an object. - Anonymous employee Signet Jewelers Employee Review

1.0
Aug 22, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health care, paid vacation, paid time off (beware asking to use it). Good discount, love our customers.

Cons

20 years with company, been used and abused, been a manager several times just to fill in while they secretly looked for someone they think is better. They are far too into the money and not satisfying the customer. I had a large customer base as a manager, had lots of great people who came in just to see me and I loved making jewelry that I knew they would wear and pass down for generations, but they moved me unexpectedly because my "numbers" were low, while yet, there were 4 shops out of 12 in the district lower than mine. I feel dirty, like they took advantage of my kindness, if you want to work here make sure you're a robot and don't mind being a weasel.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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