Run Away, Fast. - Store Manager Signet Jewelers Employee Review

1.0
Mar 28, 2018
Recommend
CEO approval
Business Outlook

Pros

For managers, the pay structure was ehh...some of the people were fun, most were not. 20 word minimum for pros list. If I could give less than one star I would.

Cons

The list is long long long...first off, I was “promoted” to manager and hauled across country to do so. I had several opportunities for Zales stores around my home state, but was promised the world in a different state. I was lied to about how many employees I had and how bad of shape the store I was headed to was. As time went on, I began noticing blame being heaped onto me for things that happened in previous years before I was even there! Here’s the deal, I could go on and on about the cons of working for Signet (Zales, Kays, Jared’s, Piercing Pagoda, etc) but the bottom line is, if you have no personal life and want your relationships to suffer, then management at Signet is for you. If you want to be respected as a human being and not forced to suffer for other people’s mistakes, then avoid at all costs. I’m not alone. Look at the reviews here. The good reviews are from the brainwashed people that make it miserable to work here. It’s a disaster company that is treading water and will eventually come to drown. Get out while you can, and avoid at all cost.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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