Awful, spare yourself and avoid this company! - Sales Associate Signet Jewelers Employee Review

1.0
Mar 30, 2018
Recommend
CEO approval
Business Outlook

Pros

I don't see any pros, except that I enjoyed working with the costumers, but I feel sorry for the costumers that purchased poor quality jewelry at this company, so many complaints regarding loosing diamonds, and poor craftsmanship.

Cons

Management is absolutely pathetic, managers puts down her own team in order to protect her job and to avoid being blamed by upper management for her lack of professionalism and team management. She will lie about your performance in order to cover up for herself. This place is a joke. Salary is low and the manager will take your sales and ring it up under herself if you are not there when a costumer you worked hard with comes back on your days off, then she will write you a poor performance report while she took the credit for your hard work.

Explore other reviews about Signet Jewelers

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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