The luster wears thin. - Distribution Clerical Signet Jewelers Employee Review

2.0
Oct 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Compensation and benefits are the best I've seen or heard of in the area. Fantastic job security. Co-workers are generally good people to be around.

Cons

Constant mandatory overtime over 5-6 months drastically reduces personal time. Policies that have been in place for 20+ years get changed with no prior notice of potential change and are announced to affected personnel last minute before being implemented. Like it or leave attitude among mid-level management. Support for career advancement and education are wonderful, as long as they do not interfere with the business.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

See reviews by: Helpful|Rating|Date|All