Results Matter, But NOT Employees....especially if you are NOT '6-for-6'! - Sales Associate Signet Jewelers Employee Review

2.0
Oct 31, 2012
Recommend
CEO approval
Business Outlook

Pros

Good discount on merchandise...great place to build relationships with customers...outstanding training materials (not 'trainers) because a jewelers work is a 'trade'...potentially good road to promotion IF the leadership likes you.

Cons

Must be a very 'motivated' sales hound with a knowledge of jewelry to be successful in what can be a 'cut-throat' environment. Hourly pay and group goal driven commission dollars will leave you looking for another source of income. Poor leadership at the District Manager level and up,;too political, too 'what have you done TODAY'. Even at store level...employee relationships can be kind of' 'clique driven'. No loyalty for a job well done.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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