People First Claim is Not a Core Value - Merchandise Planner Signet Jewelers Employee Review

1.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

It is a struggle to think of any pros to be honest. • It is nice to be able to shop at the employee store & spread your purchase out over your paycheck. • I was fortunate to meet some nice people and develop friendships with my coworkers.

Cons

• The pay is not comparative to the industry or what the workload is that is demand of you. • They claim to want feedback & new ideas but really all they desire is someone to do what they are told and not question anything. • The company to extremely “top heavy” with management and executive positions. They will eliminate “worker bees” while bringing in additional management. • There is constant “restructuring” that are used to eliminate positions and give the remaining employees additional work & responsibilities. • There is no acknowledgement of what is being asked to be completed, the deadlines given, or what is involved in the request. When work is completed, there is no appreciation or gratitude. • Upper management is woefully unqualified for the roles that they are in with no understanding of the job. • Management is blatantly obvious in playing favorites. If you are not a “favorite”, your job will be in jeopardy.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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