sales - Sales Associate Signet Jewelers Employee Review

2.0
Apr 25, 2014
Recommend
CEO approval
Business Outlook

Pros

a few awesome people that I work with. I can get discounts although no protection plans.

Cons

you have 6 standards a month, sales 100%, add ons 60%, ESP 55%, repairs 100%, PPP 35%, and credit apps 1 every day worked. You have to stand on the lease line and bring people in, if you do not have 100% on credit apps you have to attend weekly meets at the last minute even on your day off and its not added time they make you take longer lunches to make up the time for the meetings. only good if you don't have kids because you can't take any vacation after September. Its just a retail job.

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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