Worst place to work. - Third Key Signet Jewelers Employee Review

1.0
Apr 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits for full time, ok pay for experienced people

Cons

They only hire people with zero jewelry sales experience, so you are constantly fixing newbie mistakes. If you are a key holder, assistant manager, or manager you can kiss your life goodbye because you will be living at work. You must be 6/6 standards (sales, addons, repairs, PPP, esp, and credit apps) at all times to be even be acknowledged you exist by upper management. They expect you to walk around the mall and harass people for credit apps. Upon getting hired, they expect you to also harass your friends and family to fill out a credit app. If you don't get your credit apps, you must go to weekly meetings or even call your district manager and tell him/her why you do not care about your job at the end of every shift. They will offer you a promotion, then give it to someone else the next day. The t.i.p.s line means nothing, they never follow up with anything. Upper management sweeps unethical and illegal behavior under the rug as long as you have your numbers in. This company is a joke. They do not care about their employees, they see you as a gigantic dollar sign or their dancing monkeys to make them money. Yet, they pay you dirt, including managers, if you expect to make over 40k as a manager you are mistaken. They fool managers into taking the position with crappy pay by saying they will get a bonus every April. Well, if you are a manager in a smaller volume store your bonus won't be jack. The commission scale is bull, they start out at HALF a percent and you can only make a max of 3% IF the STORE doubles its goal. In this economy, forget about it. Search for employment elsewhere.

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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