Lots of talent in the organization management lacks knowledge to leverage talent. -corporate office associate. - Analyst Signet Jewelers Employee Review

2.0
Jun 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Great benefits package and job security. To get fired from Sterling you have to be a complete screw up. Flexibility for salaries employees.

Cons

Let me start off by saying there are some decent managers. But the majority of them lack vision or drive to take initiative and lead there team. There are too many managers who have been at Sterling for so long that they fail to recognize there is a different way to approach things other than the sterling way. Department heads are so petty that they hoard information and create an environment where we are competing against each other. The pay is fine for Akron. If you compare your position to others in the same field in Cleveland or Columbus or even cinci. Its grotesquely low.

Explore other reviews about Signet Jewelers

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Attentive leaders Clear communication Ample learning opportunities Good environment and company Surplus of benefits

Cons

Not many cons so far but just a lot to remember and get the hang of

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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