Great in the beginning, getting worst - Sales Associate Signet Jewelers Employee Review

3.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers, they tend to genuinelly care and understand. and talking with them really helps pass the hours with no one in store. -Veeery nice discount! sometimes it surprises me how much -Generally nice customers, the great ones are fun to talk to

Cons

-Lousy hours. the management are the ones who get the most, while the rest have to scrape. -Management tends to mistreat senior employees, no gratitude for the commitment they've shown the company. -They push you to be pushy to the customer, constantly trying to get them to buy everything possible,"wouldn't you like the complete set?". and badgering to fill out a credit card application. -Not many raises, if any. at most, you might get a few quarters extra. -Constantly trying to hire new people, while the current people are trying to get more hours

Explore other reviews about Signet Jewelers

5.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Attentive leaders Clear communication Ample learning opportunities Good environment and company Surplus of benefits

Cons

Not many cons so far but just a lot to remember and get the hang of

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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