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      Signet Jewelers

      Engaged Employer

      Signet Jewelers reviews

      It's a cult - Strategic Sourcing Analyst Signet Jewelers Employee Review

      1.0
      Jun 24, 2021
      Strategic sourcing analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The cafeteria has good food.

      Cons

      The culture here is that of a big brother cult. You will be judged on every aspect of your appearance, down to the pace you walk through the building. Employees that work in the vault/distribution center are treated like second class citizens. There is systemic sexual harassment at the jewelry stores across the United States. The Sourcing department is a disaster. Sourcing managers are completely inexperienced and project their insecurities onto the team and then blame them for it. The Sourcing department had near 100% turn over in 2018-2019. Skill and merit is not rewarded, only brown nosing. Pay is bad, benefits are worse. No 401k in the first year of employment because they know turn over is high. You will frequently see employees leaving at the end of the day in tears. They had no foresight to adapt to modern day e-commerce and had no ability to buy jewelery online until 2020. They paid the price for this. Believe all the negative press you see on Signet, it's all true.

      avatar
      Signet Jewelers Response
      5y
      Thank you for your time in writing a review. In the spirit of transparency, we encourage all team members – past and present – to share their thoughts on the employee experience we offer. We routinely monitor our reviews so that we can consider and incorporate all feedback into our overall engagement strategy. As a company led by a female CEO, and with women comprising 50% of our Signet Leadership team and 75% of our store management teams, we are disappointed to read that your experience didn't match the high expectations that we set for ourselves in providing every one of our team members the tools, resources and leadership support they need for success. Signet Jewelers is a Great Place to Work® Certified company. Our Purpose of Inspiring Love begins with inspiring each of our team members, as they play an important role in helping to create a world with more love. We believe we can continually improve, and your review will help make our company better. We wish you the best as you move forward. If you would like to discuss specifics, we would appreciate your willingness to provide candid input – please contact employeeexperience@signetjewelers.com to arrange a convenient time.

      Explore other reviews about Signet Jewelers

      5.0
      Jul 9, 2026
      Jewelry consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

      Cons

      I’m only part time for now, only con as I’d love to be here full time

      5.0
      Jun 30, 2026
      Aa jeweler
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

      Cons

      Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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