They will burn you out - Administrative Apprentice Signet Jewelers Employee Review

2.0
Aug 29, 2021
Recommend
CEO approval
Business Outlook

Pros

They always need people and job security is pretty solid. Learn about jewelry and jewelry repair processes.

Cons

Burn out is crazy. A lot of apprentices don’t make it a year here. They will work you 110% Overtime is mandatory Admin apprentices are passed over in training for polishing apprentices Upper Management hold you to strict operational procedures until it’s inconvenient to them Has been stalling a huge class action lawsuit for discrimination against women for 10 years Company gives no federal holidays off. Work is going on seven days a week, from 7am to 7pm. It’s not even close to enough either with all of us putting in 45 hours a week.

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Signet Jewelers Response
4y
Thank you for taking the time to post your review. We are disappointed to read that your experience didn't match the high expectations that we set for ourselves in providing every one of our team members the tools, resources and leadership support they need for success. We believe we can continually improve, and your review will help make our company better. If you would like to discuss specifics, we would appreciate your willingness to provide candid input – please contact employeeexperience@signetjewelers.com to arrange a convenient time.

Explore other reviews about Signet Jewelers

5.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything, the coworkers are amazing, my managers don’t make me feel dumb when Im uninformed, I am constantly welcomed and learning new things

Cons

I’m only part time for now, only con as I’d love to be here full time

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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