Assistant Store Manager, nothing is ever appreciated - Assistant Store Manager Signet Jewelers Employee Review

2.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

If you can get together with the right group or build the right team in a store, work can be enjoyable and everyone can make a decent amount of money. However, salaries are not competitive with other companies once you start looking at what else is out there.

Cons

Every district and region is handled different, no matter what the home office actually thinks, the rules at store level are very different from store to store, district to district and region to region. Myself and another employee were both hurt on the job, on camera, completely legitimate but different types of injuries, and both of us were fired, after the two largest sales holidays, we both worked while injuried 70 hours a week and had to go out on FMLA for procedures or surgery and during that time we were both fired. Both of us were high volume sales people but also were people that would give honest answers to our corporate office regarding management. I did not sue for workmans comp injuries, I just accepted my lost wages during the time I was unable to work before I was fired, I do not know if the other employee sued. This company has been sued so many times that it protects the bad and gets rid of the good, I found that out as manager while trying to discharge an employee for multiple employee code violations. The company was so afraid to fire the employee because of being sued, and there is currently an employee that I personally caught stealing, took photos of the evidence and sent them to my manager and district manager and because the company is afraid of retaliation, that employee was never even spoken to about it. The evidence was "put back" and it never happened. They are not at all an equal opportunity employer, if you have any disability or restrictions, DO NOT disclose that before being hired, or you will never get the job. Once you have an injury or restriction, they will do anything necessary to get rid of you. Also, it is a well known fact that can be looked up on the internet, the men are paid better then women, I have a friend that was a part of the class action lawsuit for this, and the starting pay always is very low. Expected standards to be met are very high, and can be met if you put everything into your work, as most managers do, but it would be very hard to be successful as part time. I would normally not voice my opinion about any such issues, I would only just tell people that I am no longer management for the company and I am working for another company, however, in this case I was offered several other equal positions and the pay will vary based on what I can prove I sold. I worked for a VERY large store and I am very proud of my sales standards as well as all of my other standards and President's Club awards and many monthy Assistant Store Manager awards, but sterling is refusing to release my own personal sales standards in any form. Which is actually holding me back from about a $4.00 per hour pay difference from a base offer to the offer if I can prove what I know I sold. This is not right and should not be legal.

Explore other reviews about Signet Jewelers

5.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good information, organized, and good at keeping you engaged.

Cons

I wish I would have been able to do this my first week like I was supposed to and then I would not have been so lost.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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