Apprentice? More like scut worker. - Apprentice Jeweler Signet Jewelers Employee Review

1.0
Jul 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The discount is really good and some of the jewelers are cool when they’re not stressed out by management and metrics.

Cons

Worst work experience ever. Management flat lies on hiring, claiming you can “move up as quickly as you want” meanwhile I have proven my skills and have been refused even a bench test. I have a degree in the field, have been soldering for three years and have an actual jewelry portfolio while there are people on the bench who have been working with metal for LESS than six months. Management is unprofessional and tries too hard to be friendly with workers by making jokes at others’ expense. They don’t hold themselves to any standard but expect inhuman numbers from their workers. By the time you have a second to practice repairs, all the jewelers are gone for the day so there’s nobody to ask questions or learn from. I also get blamed for jewelers’ shoddy work. Loose stones that fall out in the sonic cleaner? Pits that turn to holes when they touch a polishing wheel? Many jewelers refuse to take responsibility for the mistakes they make while rushing to meet the required metrics they’re threatened with every week.

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Signet Jewelers Response
1y
Thank you for your feedback on your employment experience and for taking the time to write a review. We are sorry to hear that your experience does not match the high expectations we strive to provide all team members. We value your time and welcome the opportunity to speak with you directly. Please email us to coordinate a time that is most convenient for you; employeeexperience@signetjewelers.com

Explore other reviews about Signet Jewelers

5.0
Jul 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Inclusive; Puts love and people first

Cons

Not enough people are aware of the company’s changes to revolutionize their company with the times.

5.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to become a better jeweler and grow your skills, if you are in an environment that takes full advantage of what the company provides. The benefits are also extremely generous with PTO and depending on the work environment, your schedule can be very flexible. Also being a jeweler means you are in a separate department from the sales side of the company and they have no authority over you, and your job as a jeweler isn't impacted by the sales side, you could be working inside a Jared, but it doesn't matter if the salesperson couldn't make the sale, and the money charged between the Service Center and the store is all just a number for tracking margin, so it's really nice being a jeweler that doesn't need to worry about sales or have a salesperson lord over you. It's very different than a mom and pop jeweler job.

Cons

Depending on the shop/manager your growth can be stagnanted. The company pushes for number of units and that's created a mentality of a focus for lesser quality workmanship to pass through QC. The store side salespeople don't get trained well on their side and will lean on the service center side to do the technical things for them. The sales staff knowledge on jewelry can be next to nothing because it's not a requirement for them, so that adds a lot of friction between jeweler and sales staff.

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